My queries have always been dealt with by good mannered people...
My windows and doors were fitted in 2004, and I had no problems for a while.

However , I have had to phone your customer services on about 7 or 8 times since fitting for various problems.

My phone calls have always been answered by a person, not a machine. My queries have always been dealt with by good mannered people and a date has always been agreed to a time to suit me.

Your engineers that have called have all been polite and ready to listen.

My problems with my windows and doors have been put right on each occasion.

I would reccomend your company, especially your customer services and after care service.

Thank you!